A Billion Dollars Isn’t Cool. You Know What’s Cool? Basic Human Decency

Paul Carr:

You only have to look at a couple of mini-outrages that bubbled up in the past few days to realize just how misaligned the interests of some entrepreneurs have become with those of the human beings they rely on for their success. […] To make money – real money – at this game you have to attract millions, or tens of millions, of users. And when you’re dealing with those kinds of numbers, it’s literally impossible not to treat your users as pieces of data.